Thank you for purchasing from https://supercarillas.com/
We offer refunds and/or exchanges within the first 30 days of your purchase. If 30 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.
Eligibility for Refunds and Exchanges
Your item must be unused and in the same condition in which you received it.
The item must be in its original packaging.
To complete your return, we require a receipt or proof of purchase.
Only regular-priced items can be refunded; sale items cannot be refunded.
If the item in question was marked as a gift when purchased and sent directly to you, you will receive a gift credit for the value of your return.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at facebodyestetic@gmail.com and send your item to: .
Exempt Goods
The following are exempt from return:
Gift Cards
Some health and personal care items
Partial refunds are granted (if applicable).
Any item that is not in its original condition, is damaged, or is missing parts due to causes beyond our control.
Any item returned more than 30 days after delivery.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed and a credit will automatically be applied to your credit card or original payment method within a certain number of days.
Late or missing refunds
If you still have not received a refund, first check your bank account again. Then, contact your credit card company; it may take some time before your refund is officially posted.
If you have done all of this and still have not received your refund, please contact us at facebodyestetic@gmail.com.
Shipping
Do not return the product to the manufacturer. It must be sent to the following address.
You will be responsible for paying your own shipping costs for returning your item.
Shipping costs are non-refundable! If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to arrive may vary.
Please note, we cannot guarantee that we will receive your returned item.